Despite regular claim from scholars to implement preventive crisis management measures, companies face more difficulties to deal with risks and crises. This worrying evolution requires that we revisit our conception of crisis management and that we adopt a process view of crisis versus the traditional self-contained event view. This session is positioned at the crossroad of risk and crisis management. Crises can be defined as the result of an undercurrent process of risk production combined with mechanisms of ignorance that keep managers blind to the presence of major vulnerabilities within their own organizations. This session offers a background for discussion around the following question : to what extent risk and crisis management information systems contribute to bring light or to blind organizations and managers to their own fragility before any major event occurs ?